myLAB Box Review
✓ Updated July 2026
By the TelehealthIndex Editorial Team · How we score Fair · #8 in Sexual Health & STI Testing
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54.9/100
myLAB Box score
Fair · #8 in Sexual Health & STI Testing · Data as of July 2026
Clinical credibilityLimited
Regulatory & safety recordClean
Transparency & trustLimited
Access & coverageMixed
Customer experienceWeak
Value & pricingMixed
Pillar ratings are qualitative summaries of our internal rubric; we do not publish the
point weights. Read the full methodology →
TelehealthIndex scores and rankings are editorial opinions resulting from our selection, weighting, and interpretation of the factors described in our methodology.
What it is
At-home STI kits with free physician consult for positives; CLIA/CAP claimed but partner labs undisclosed; serious fulfillment-complaint pattern.
Strengths
- Available nationwide (50 states)
- Clean regulatory record on file
Considerations
- BBB F + 2024-2026 pattern of undelivered kits/results and unreachable support - candidate for exclusion at next review
- Partner labs not named (transparency gap)
Founded2014
OwnershipPrivate (women-owned)
AvailabilityNationwide (50 states)
InsuranceNo
Money-back guaranteeNot advertised
PricingIndividual tests $32-99; panels $169-409
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Alternatives to consider
Data as of July 19, 2026. Scores are editorial opinions reflecting documented business practices, transparency, pricing, access, and nonclinical consumer-service factors — not clinical quality or outcomes. Found an error? Report it →