Headway Review
✓ Updated July 2026
By the TelehealthIndex Editorial Team · How we score Fair · #8 in Mental Health & Therapy No affiliate relationship
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56.7/100
Headway score
Fair · #8 in Mental Health & Therapy · Data as of July 2026 · No affiliate relationship
Clinical credibilityWeak
Regulatory & safety recordMinor deductions
Transparency & trustWeak
Access & coverageExceptional
Customer experienceMixed
Value & pricingGood
Pillar ratings are qualitative summaries of our internal rubric; we do not publish the
point weights. Read the full methodology →
TelehealthIndex scores and rankings are editorial opinions resulting from our selection, weighting, and interpretation of the factors described in our methodology.
What it is
Marketplace connecting patients to ~80,000 in-network independent therapists and prescribers; free to patients.
Strengths
- In-network with insurance
- Available nationwide (50 states)
- Lower-cost pricing for the category
Considerations
- Facilitates rather than delivers care - disclose
- Privacy class actions (Google Analytics 2023, LinkedIn tag 2024) pending; surprise-billing complaints
Founded2019
OwnershipPrivate ($2.3B valuation)
AvailabilityNationwide (50 states)
InsuranceYes
Money-back guaranteeNot advertised
PricingInsurance copays ~$20-50/session; no platform fee
Visit Headway
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If you are in crisis, call or text 988 (Suicide & Crisis Lifeline), available 24/7.
In a medical emergency, call 911. Nothing on this page is medical advice.
Alternatives to consider
Data as of July 19, 2026. Scores are editorial opinions reflecting documented business practices, transparency, pricing, access, and nonclinical consumer-service factors — not clinical quality or outcomes. Found an error? Report it →