Hims vs. Ro
✓ Updated July 2026
By the TelehealthIndex Editorial Team · How we score ED, hair & weight — which fits how you pay?
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47.3/100Not Recommended
Hims
Not Recommended · #8 in Men's Health (ED & TRT)
Visit Hims Read full review Hims: Caution: unresolved FDA warning letter.
A caution-gated provider stays at its computed rank but is not recommended while the matter is open — see our methodology.
Our read: Under our 100-point methodology, Ro scores 69.1/100 and Hims scores 47.3/100 — so Ro ranks higher in our assessment. Scores are editorial opinions, not a factual ranking of the companies themselves; the right fit depends on how you pay and what you need — see the breakdown below.
| Factor | Hims | Ro |
|---|---|---|
| Clinical credibility | Weak | Limited |
| Regulatory & safety record | Serious deductions | Minor deductions |
| Transparency & trust | Good | Good |
| Access & coverage | Mixed | Good |
| Customer experience | Good | Good |
| Value & pricing | Good | Mixed |
Factor ratings are qualitative summaries of our internal rubric — we do not publish the
point weights. Highlighted = the higher-rated provider on that factor.
TelehealthIndex scores and rankings are editorial opinions resulting from our selection, weighting, and interpretation of the factors described in our methodology.
Choose Hims if…
- you’re paying out of pocket and want lower cost
Choose Ro if…
- clinical depth is your priority
- a clean regulatory record is essential
| Hims | Ro | |
|---|---|---|
| Pricing | ED generics from $22/mo; hair from $22/mo; weight formerly $199/mo compounded, brand pricing in transition | Weight membership from $74/mo + meds at LillyDirect/NovoCare-matched prices; ED from $4/dose; hair from $16/mo |
| Insurance | No | Partial |
| Availability | Nationwide | 49 states |
| Money-back | Not advertised | Not advertised |
| Founded | 2017 | 2017 |
Note: one or both providers offer compounded medications for some services.
Compounded medications are not FDA-approved.
Sources
Every regulatory claim on this page is cited to its primary source (or the issuing agency's database). Verified against the cited document; see our Editorial Policy.
Data as of July 19, 2026. Scores are editorial opinions reflecting documented business practices, transparency, pricing, access, and nonclinical consumer-service factors — not clinical quality or outcomes. Found an error? Report it →